KPMG Spark Blog
Getting employees on board with change can be challenging – even if everyone involved knows it’s for the better. This was at the forefront of our minds when we first created KPMG Spark.
Getting employees on board with change can be challenging – even if everyone involved knows it’s for the better. Outsourcing certain pieces of your operations is a no-brainer on paper, but introducing new processes can feel overwhelming in practice. Will the new way of doing things fit seamlessly into your existing system? And what about your employees – how do you get them on board with change when they’re used to the status quo? All of these factors weigh on small business owners considering an investment in something new.
These exact questions were at the forefront of our minds when we first created KPMG Spark. In order for a bookkeeping solution to be effective, it must seamlessly fit into your day-to-day work and be intuitive enough that employees embrace the change quickly. Our managed accounting service is designed to complement the organizational structure you have in place today, while offering customizable services to meet the needs of your business as it evolves. No matter the size of your business, it frees up valuable time and energy typically spent on bookkeeping so you and your team can focus on strategy, not data entry.
Here are our top recommendations for helping your employees embrace the switch to managed accounting:
1. Be Vocal About the Benefits of Managed Accounting
When asking employees to transition from traditional DIY online bookkeeping software to managed accounting, it’s only natural to be met with some resistance. We have a tendency to favor that which is familiar, despite knowing the old way is no longer serving us. To get everyone on board and invested in using managed accounting, it’s important to clearly articulate the reasoning behind why you’re introducing something new. Emphasize how much easier managed accounting will make their day-to-day work and reiterate how it will free up major time for more meaningful business activities. Once your employees see how easy it is to communicate with a dedicated bookkeeper in real time, they’ll embrace the shift and adopt the new way with ease.
2. Designate A Managed Accounting Champion
KPMG Spark’s managed accounting service is designed for small and medium-sized businesses, so everyone can access information in one central location. Although many of your employees will be introduced to the service at the same time, we recommend having someone act as an official ambassador internally. This way, your ambassador can make sure your business is making the most of the switch. Defining this as an official responsibility will signal the importance of managed accounting to your team. With its flexible options for communicating with your dedicated bookkeeper, your staff will quickly become proficient at using KPMG Spark.
3. Emphasize Time Saving Tips
KPMG Spark’s managed accounting service uses smart automation technology and specialized human assistance to make bookkeeping easier, but that’s just the tip of the iceberg. To make the most of your investment, sit down with your employees and review the specific aspects that can help with their respective duties. From pulling up-to-date P&Ls on demand without all of the legwork, to getting more strategic data for tax season, the time you save with managed accounting will let your business spend more time on growth and planning for the future. Calling attention to the many ways each employee can save time will help greatly with getting buy in from your staff.
4. Leverage the Power of Online Bookkeeping for Financial Goal Setting
If you don’t yet have a set time each week dedicated to reviewing your business’ financials, block out a recurring 30 minutes to 1-hour appointment on your calendar to make sure you’re consistently reserving time to consider the bigger picture. Invite other key stakeholders in your business and send out a short agenda ahead of each meeting to stay organized. Your accounts will be reconciled in real time with KPMG Spark managed accounting technology, so you can spend this time reviewing financial trends and defining goals for the future – instead of entering receipts and issuing invoices.
With managed accounting’s combination of a dedicated, live bookkeeper, powerful automation technology built on artificial intelligence and machine learning, and cloud-based information software at your disposal, you will be able to get out of the weeds and focus on growing your business. The time you save will make scaling operations decidedly easier – whether that means expanding your existing operations, adding new locations, or growing your workforce. With a little bit of intentional messaging and personal attention, your employees will make the most of your smarter bookkeeping solution in no time flat.
The views and opinions expressed herein are those of the author and do not necessarily represent the views and opinions of KPMG LLP.
This blog article is not intended to address or provide advice concerning the specific circumstances of any particular individual or entity and does not constitute an endorsement of any entity or its products or services.
Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.
The following information is not intended to be “written advice concerning one or more Federal tax matters” subject to the requirements of section 10.37(a)(2) of Treasury Department Circular 230. The information contained herein is of a general nature and based on authorities that are subject to change. Applicability of the information to specific situations should be determined through consultation with your tax adviser.
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